LIV Studios Ltd. (“LIV Studios,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, create an account, book classes, make purchases, or participate in our services.

We handle personal information in accordance with applicable laws of the Commonwealth of The Bahamas, including the Data Protection (Privacy of Personal Information) Act, 2003.

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INFORMATION WE COLLECT

Depending on how you interact with LIV Studios, we may collect the following information:

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• Personal Information: Name, email address, telephone number, and other contact details.

• Booking Information: Class reservations, attendance records, purchased packages, and transaction history.

• Payment Information: Payment confirmations and transaction details. Card payments are processed through our authorized payment providers.

• Health & Safety Information: Relevant medical conditions, injuries, physical limitations, emergency contact information, and signed liability waivers.

• Website Information: IP addresses, browser details, cookies, and general website usage data.

 

We collect information directly from you or through the platforms and service providers used to operate our website and booking system.

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HOW WE USE YOUR INFORMATION

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LIV Studios uses personal information to:

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• Manage client accounts, class bookings, and purchases.

• Process payments and maintain transaction records.

• Communicate booking confirmations, reminders, and important studio updates.

• Support client safety and respond to emergencies.

• Provide customer assistance and improve our services.

• Send promotional communications where permitted by law and your communication preferences.

• Comply with applicable legal obligations.

 

We do not sell your personal information to third parties.

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SHARING OF PERSONAL INFORMATION

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We may share necessary personal information with trusted service providers who assist with operating our business, including website hosting, booking management, and payment processing. Information may also be disclosed where required by Bahamian law or where reasonably necessary to respond to an emergency.

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We do not share clients’ health declarations or liability waivers for unrelated marketing purposes.

 

DATA SECURITY & STORAGE

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We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

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Client information may be stored and processed through secure third-party platforms used to operate our website, bookings, and payment services.

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Access to sensitive information, including health declarations and signed waivers, is limited to authorized individuals who require it for legitimate business purposes.

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We retain personal information only for as long as reasonably necessary for business, safety, and legal purposes, after which it is securely deleted or otherwise handled in accordance with applicable requirements.

 

COOKIES & WEBSITE ANALYTICS

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Our website may use cookies and similar technologies to support website functionality, improve user experience, and understand website activity.

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Visitors may manage or disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.

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YOUR PRIVACY RIGHTS

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In accordance with applicable Bahamian data protection laws, you may request access to personal information held about you and request correction of information that is inaccurate or incomplete.

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You may also contact us regarding the handling of your personal information or request deletion where permitted by law.

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Certain information may need to be retained to comply with legal obligations or legitimate recordkeeping requirements.

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THIRD-PARTY SERVICES

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Our website and booking services are supported by third-party technology providers, including Wix and authorized payment processors.

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These providers may process personal information on our behalf in accordance with their respective privacy and security practices.

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Some information may be stored or processed outside The Bahamas where our service providers operate. We take reasonable steps to ensure that such processing complies with applicable Bahamian data protection requirements.

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CHANGES TO THIS PRIVACY POLICY

 

LIV Studios may update this Privacy Policy to reflect changes in our operations, services, or applicable legal requirements.

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CONTACT INFORMATION

For questions, concerns, or requests regarding your personal information, please contact:

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LIV Studios Ltd.
Caves Professional Center
Nassau, The Bahamas

Email: admin@livstudiosbahamas.com